- 1 How do I contact DHL for pickup?
- 2 Will DHL collect from my house?
- 3 How does DHL Express pickup work?
- 4 How do I speak to a real person at DHL?
- 5 Can I schedule a DHL pickup?
- 6 How much does DHL pickup cost?
- 7 Can I use DHL without an account?
- 8 Why is DHL shipping so expensive?
- 9 Do DHL text you before delivery?
- 10 Does DHL notify you before delivery?
- 11 Can someone else pick up my DHL package?
- 12 What happens if you are not home to sign for DHL?
- 13 How long will DHL hold my package?
- 14 Why hasn’t DHL picked up my package?
How do I contact DHL for pickup?
Will DHL collect from my house?
Where will we collect from? We will collect parcels from any home or business address in the UK – this can be your home, office or even your mum’s house. If you aren’t going to be home at the time of the collection, that’s not a problem – you can leave your parcel in a safe place for our driver to collect.
How does DHL Express pickup work?
You’ll benefit from a free pick-up service in which DHL picks up your parcel at an agreed time. You choose the time frame in which DHL can come by for a pick-up. DHL Express is a premium shipping option. The cost of a shipment depends on the country you are shipping to and the weight of the shipment.
How do I speak to a real person at DHL?
HOW CAN WE HELP YOU?
- Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day.
- 02476 937 770.
- Other ways to get in touch.
Can I schedule a DHL pickup?
Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.
How much does DHL pickup cost?
Remote Area Pickup and Delivery will change from $0.40 per lb with a $40.00 minimum to the greater of $42.00 per shipment or $0.42 per lb. Residential address will change from $4.65 per shipment to $4.95 per shipment.
Can I use DHL without an account?
You do not need an account to send a parcel with DHL Express. All of our services available on this site are intended for customers who don’t have an account.
Why is DHL shipping so expensive?
They’re more expensive than the cheap services, because they’ re faster and more reliable. They are similarly priced compared to services that are similarly fast and reliable. Nearly all big logistic companies have nearly price same a little up and down.
Do DHL text you before delivery?
No need to wait in for parcels Gone are the days when a recipient needs to wait in all day for a parcel to be delivered. With our email and text notifications, your recipient will receive a one-hour time slot on the morning of the delivery and a ‘You’re next’ text when they are the next stop on the driver’s route.
Does DHL notify you before delivery?
Can you notify me when my driver is about to deliver? On the day of delivery you are able to select to receive a ‘You’re next’ notification when the driver is one stop away, typically 5-15 minutes before the delivery.
Can someone else pick up my DHL package?
Faqs Can someone other than me collect the parcel from the DHL ServicePoint? You always need to bring a valid proof of identity (ID card, passport or driving licence) when picking up your parcel. Some online stores only allow for the intended recipient to collect the parcel.
What happens if you are not home to sign for DHL?
If you have missed our driver, they’ll leave a card notifying you that they’ll try to deliver again the next workday. If there’s no one at home on the second delivery attempt, the driver will leave a card stating that you can collect the parcel at a DHL sorting center.
How long will DHL hold my package?
How long does the DHL hold a package? DHL holds packages for seven days. Once the package is received, you will be informed. After 3 days a reminder will be sent.
Why hasn’t DHL picked up my package?
Shipment not yet picked up by DHL.” when tracking my package with the tracking number provided? Please wait a few days and recheck the status. It usually means that your package is in the carrier’s warehouse, waiting for the next available flight.